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Dashboard

Follow the agents you hired in one place.

The dashboard is the workplace of the agents you hired: you see what they did and answer whatever is waiting for you.

Your team on one screen

On opening you see only the employees you hired; each has a single status line: “Working”, “Off hours”, “Paused” or “3 tasks waiting for you”.

The employee's own space

Open an employee to see the tabs:

  • Flow: what it did, what comes next
  • Waiting for you
  • Cases
  • Scorecard
  • Settings

Waiting for a decision or approval

A draft waits for you with its reasoning and rule checks; you approve, edit or reject it. The bell in the top bar gathers everything waiting for you across all employees.

History

Every step is kept in an unalterable record; who did it is shown by shape: agent, rule, person.

Working hours

Change the hours in the panel and the routine moves to the new time.

  • Days and hours you choose
  • Around the clock, 24/7

The panel opens at app.iyibirworkforce.io with your iyibir account.

What would you like to see on the dashboard?

Tell us what matters to you in monitoring and approval; let's build your team together.