Collections Specialist

Ready to hireAccounting and finance

Tracks overdue receivables and prepares customer correspondence as drafts.

Job description The limits are clear before you hire

Does on its own

Reads overdue receivables from Logo every working day
Opens a collections case per customer and keeps its history
Classifies the reply: promise to pay, dispute, question, paid
Tracks the promised date and closes the case once Logo shows the payment

Does with your approval

Sends the customer a reminder and statement
Writes a reply to the customer’s message
Records and confirms a promise to pay

Never does

Never writes an amount, due date or IBAN; the system puts them in from the statement
Never settles a dispute itself; hands it to you
Never writes to a customer who refused contact
Never uses promotional or campaign language
Never posts to Logo (in this version)

How it is charged

Salary: ₺4,900 / month. 150 accounts a month included, then ₺25 per account. An account is counted once a month.
Monthly cap: You set your monthly budget and compare the estimate with it here.
Tax: Prices exclude VAT; model usage is included.

A working day On weekdays 09:00–18:00

09:00Reads receivablesOverdue items from Logo, cases updated

09:05Prepares draftsPer customer, by tone and history

As you approveSends what you approveOnly within working hours

All dayUnderstands repliesPromises to the calendar, disputes to you

Example output The employee writes the text, the system puts in the figures

Tomurat.ozen@egeambalaj.example

SubjectVadesi geçen faturalar hakkında

Sayın Murat Bey,

Daha önce ilettiğimiz hatırlatmaya henüz bir dönüş alamadık. Aşağıdaki kalemlerin vadesi geçmiş görünüyor.

Ödeme planınızı bu hafta içinde paylaşabilirseniz kayıtlarımızı buna göre güncelleriz. Listede bir hata görüyorsanız bu e-postayı yanıtlamanız yeterli.

Open items from the Logo statement; the signature and the notice are added by the system · the employee cannot change them

Açık kalemler (13.10.2026 tarihli ERP kaydına göre)
Vade tarihi	Tutar
02.09.2026	₺72.400,00
28.09.2026	₺58.900,00
01.10.2026	₺52.950,00
Toplam	₺184.250,00

Saygılarımızla, Tahsilat Ekibi
Bu ileti, dijital çalışan Yurt içi tarafından hazırlanmıştır.

How it is measured

Amount collectedBalance of the cases closed as paid

Promise-kept rateShare of promises paid on the promised date

Approved unchangedShare of its drafts approved as written

Handed to youShare of disputes and unclear replies

What it connects to

A Logo company, through the PaaS AgentRead only: overdue receivables, customer statement, contact details.

A mailbox on your own domainIMAP/SMTP and an app password. Replies arrive here.

Your organization’s Workforce usersWork that needs approval lands in the “Waiting for you” tab of the people with Workforce access.

What it touches in Logo

Can readcustomers, invoices, statements

Cannot writePostings to Logo, payments, bank