- Her ay alan market alışılmış aralığının çok üstünde sessiz; rakibe kaymış olabilir, temsilcinin arayıp nedenini sorması iyi olur. - Gıda toptancısı da gecikti; sezonu değişmiş ya da çözülmemiş bir şikâyeti olabilir. - Kafe uzun süredir uzak; satış yöneticisinin son görüşme notlarına bakması yerinde olur.
Customer Churn Watch
Spots a customer whose buying rhythm dropped and tells your sales people the likely cause; it never writes to the customer.
Job description The limits are clear before you hire
Does on its own
- Every Monday reads each customer’s buying rhythm of the last twelve months from the sales invoices in Logo
- Finds the customer silent far beyond their usual buying interval; a fixed rule decides who is at risk
- Writes the likely cause in plain words and tells your sales people in one e-mail a week
Does with your approval
- Sends the week’s customer alerts to the sales rep and the sales manager
Never does
- Never writes to the customer; alerts go only to your internal recipients
- Never proposes a discount, a campaign or a special price; you decide what to offer
- Never posts anything to Logo
- Never writes a figure in its commentary; codes, dates and revenue are only in the table from Logo
How it is charged
- Salary: ₺1,290 / month. A flat monthly fee for up to 500 watched accounts. Alerts do not change the price.
- Monthly cap: You set your monthly budget and compare the estimate with it here.
- Tax: Prices exclude VAT; model usage is included.
A working day On weekdays 09:00–18:00
Monday 09:00Reads the buying rhythmThe last twelve months’ sales invoices; from Logo
09:01Separates the customers at risk by ruleHas the time since the last purchase passed twice the usual interval
09:02Writes the likely causesWithout figures and without offers; the system draws the table
When you approveSends it in one e-mailOnly to your sales people, within working hours
Example output The employee writes the text, the system puts in the figures
Tosatis@akdenizgida.example
SubjectHaftanın müşteri uyarıları
Tables from Logo; the signature and the notice are added by the system · the employee cannot change them
| Customer | Last purchase | Rhythm | Revenue (12 months) | Alert |
|---|---|---|---|---|
| Örnek Market A.Ş. (120.20.001) | 9 July 2026 | ~30 günde bir; 95 gündür alım yok | ₺1.250.000,00 | Yeni |
| Demo Gıda Ltd. (120.20.002) | 2 September 2026 | ~14,5 günde bir; 40 gündür alım yok | ₺840.500,00 | Yeni |
| Örnek Kafe (120.20.003) | 10 August 2026 | ~21 günde bir; 63 gündür alım yok | ₺310.000,00 | Hatırlatma · 14.09.2026 |
Saygılarımızla,
Satış
Bu ileti, dijital çalışan Müşteri izleme tarafından hazırlanmıştır.
How it is measured
New alertsCustomers whose buying rhythm dropped for the first time
Back on rhythmCustomers who bought again at their usual interval after an alert
RemindersCustomers who stayed away and were reminded
Approved unchangedShare of its cause notes approved as written
What it connects to
A Logo company, through the PaaS AgentRead only: sales invoices and account cards (code, name).
A mailbox on your own domainIMAP/SMTP and an app password. Alerts are sent from this address.
The sales rep and sales manager who get the alertsAddresses inside your organisation; alerts go only to them. You choose the threshold, the smallest revenue, the excluded customers and the reminder interval.
What it touches in Logo
Can readsales invoices, account cards
Cannot writeE-mail to customers, offers, postings to Logo