Order Update Specialist

Ready to hireSales

Tells the customer about a late sales order before they ask; a person in your company confirms the date.

Job description The limits are clear before you hire

Does on its own

Reads open sales order lines from Logo every working day
Opens a case per customer with late lines and keeps its history
Sorts the customer’s reply: accepted, a cancel or change request, a question
Closes the case once Logo shows the shipment

Does with your approval

Tells the customer about late lines before they ask
Writes a reminder when there is no answer
Thanks a customer who accepts the delay

Never does

Never gives or guesses a new delivery date; you confirm it
Never changes the order or its delivery date in Logo
Never writes a promotion, a campaign or a new order suggestion
Never answers a cancel or change request or a question itself; hands it to you
Never writes to a customer who refused contact

How it is charged

Per unit of work: ₺6 / notice. Pay as you go. Each delay notice sent is one unit; reminders and replies are free.
Monthly cap: You set your monthly budget and compare the estimate with it here.
Tax: Prices exclude VAT; model usage is included.

A working day On weekdays 09:00–18:00

09:00Reads open linesFrom Logo, past their delivery date

09:05Prepares noticesOne delay notice per customer

As you approveSends what you approveOnly within working hours

Once shippedChecks in LogoCloses the case when no late line is left

Example output The employee writes the text, the system puts in the figures

Tosatinalma@ornekticaret.example

SubjectSiparişiniz hakkında bilgilendirme

Merhaba Ayşe Hanım,

Aşağıdaki sipariş satırlarınızın teslimi planladığımız tarihte gerçekleşemedi, bunun için özür dileriz. Yeni teslim tarihini en kısa sürede satış ekibimiz teyit edecek.

Sizin için öncelikli bir satır varsa bu iletiyi yanıtlamanız yeterli; planlamamızda dikkate alırız.

Tables from Logo; the signature and the notice are added by the system · the employee cannot change them

Order	Item	Quantity	Unit	Due	Days late
SS-000412	U-110 Zeytinyağı 5 L teneke	60	ADET	8 October 2026	5
SS-000415	U-240 Kuru incir 1 kg	12	KOLI	11 October 2026	2

Saygılarımızla, Satış Ekibi
Bu ileti, dijital çalışan Sipariş tarafından hazırlanmıştır.

How it is measured

Before the customer askedShare of notices that left before the customer wrote

Shipped after the noticeShare of notified cases whose late lines shipped

Customers that answeredShare of customers written to that answered

Handed to youShare of cancel and change requests, questions and unclear replies

What it connects to

A Logo company, through the PaaS AgentRead only: open sales order lines and customer contact details.

A mailbox on your own domainIMAP/SMTP and an app password. Customer replies arrive here.

Your sales teamNotices come for your approval; cancel requests and questions land in “Waiting for you”. You give the new date.

What it touches in Logo

Can readsales orders, customer cards

Cannot writePostings to Logo, order or delivery date changes